Reviews

As their loyal customer, I have already collected quite a big deal of bonuses that can cover a few rides with this company…

Phillip Castillo

The drivers are always super sweet and smiling. Plus I get bonuses each time I use this company’s services which is so cool…

Jordan Morgan

On time help with our bags and very friendly once we got to Luton airport our driver showed us how to get to the terminal brilliant service will definitely use again on our next visit.

All the best,

Emma and Darren King

Gary,

Thank you for your fine service.  It is far superior to taxi service in the United States;  very professional, polite and knowledgeable.

Gregg Mullen
ESPN Field Producer

Just wanted to say thank you so much for picking up my sister with her family from Stansted Airport, on Thursday. The driver Gary has been right on time, and managed to communicate with them in another language. We were very impressed with high standard of service and good price. Very happy costumers, highly recommended.

‎Karolina Conway‎

We used The Official Black Cab Company for a recent charity event and were very impressed with the service. The communications were great and they were very trusting as they completed multiple journeys before payment was made over the phone. I would have no hesitation in recommending them to others and will definitely use them again.

Sean Kelly

Hi Gary

I would like to thank you so much for your time and patience today at my friend’s wedding. Your cab was so clean and looked beautiful with the white ribbon. She was so surprised and thank you for being so patient while we took the photos. I would highly recommend you to any of my friends.
Once again thank you

Karen

Hi Gary and the person who drove my son to Paddington last night. You were so kind, ringing me, keeping me up to date with what was happening… I am so incredibly grateful, and phoning this morning to check he was home safe. Please can you post this for me as a review… you’ve gone beyond your call of duty and I would highly recommend your service to anyone from the experience I’ve had with you… from the bottom of my heart thank you so so much…

Kate

I would like to recommend a really good Black Cab driver who took us to the Heart Clinic at Southend Hospital yesterday. He was so helpful and it took all the stress out of me driving and clearing the car. He came back at 8am this morning to take the monitor back for us by 9am. Will definitely use him again. He gave us a price up front and having the divide in the cab and all wearing masks it felt as safe as it could be. I got his number from someone on this site who had used him. Thankyou GARY for making a difficult time less stressful.

NBrenda and Arthur.‎

Dear Gary

Would like to thank you for a great service.
Pick from hockley in Essex drooped at Stanstead then picked us up at Gatwick on a quick break to Cyprus. The transfers went so smooth and you took all the stress out of our journey message when we landed to let us know you was at the airport was a great touch and your price was brilliant.

Thanks again will book in early with you for next year.

Neil and Sara.‎

On Monday 8th of March 2021 we got a taxi from the Croydon to kings cross station. It was a very pleasant ride the driver had been very friendly. When we came to pay the fare my husbands phone must of slipped out of his pocket unknown to both of us. We went to catch our train and realised My husband didn’t have his phone. So I kept ringing until our driver Jo answered. A customer had handed it in thank god. I couldn’t have thanked him anymore so honest and trustworthy. Jo payed for postage and packaging and didn’t expect a penny in return. I received my phone 2 days later. What a gentleman best service ever. Could highly recommend.

Tania

Review on our trip to terminal 2 Heathrow on 25/7/2020 at 15.30.

We were very, very satisfied with London black cab transfer. Nick was very punctual, he was already waiting for us, ahead of time. The ride was very comfortable in a new London black cab. We also had a wonderful conversation with Nick on the way. Such a great personality. We arrived at the Heathrow airport safely and on time. We will definitely use this company again and we would recommend our family and friends to use it when they are in London.

Anita and Supian, Switzerland.

The official black cab company at short notice organised 8 clean and beautiful cabs for our wedding. David went out of his way to decorate the lead bridal cab. The drivers were efficient and courteous, arriving exactly on time.”I could not recommend this company high enough.

David

Thanks for the exemplary service and time, care and consideration afforded to my mother. I’m not sure if it was you or the driver or you as company that organised the flowers for her, but it made her day more then the meal in the Shard and seeing her grandson for the first time in a year due to covid. Thanks once again and this sort of praise has already been added to my page.

John

Hi Gary I just want to say thank you so much, the trip around was absolutely terrific. Bathurst Mews & the Stables amazing; 1 of a myriad of places. I’ll certainly recommend your trip. Thanks again, see you 25/6 Vets Dinner.

Stay safe & healthy.

Billy

To highly recommended this service wouldn’t cover it. I hired them for a work event and they went above and beyond (including finding me when I got lost and taking me to the place with no additional charge!). They showed up early just to make sure they we’re there on time and so friendly and helpful. They went above and beyond and made the day much less stressful – Thanks so much!!

Lauren

Is this you👍🏻 made perfect sense for us to use a black cab, as myself and my husband love them. My husband uses them every week for work and plus it’s a London thing! I’m so glad the Wedding planner Events By Keenda recommended we use the London Black cab Transfer company because they were brilliant! We used them for our wedding day arrival on 2nd October 2021 and our driver Steve was fantastic! Firstly, I was a bride running late and he waited patiently and helped me with the umbrella!! He was so kind and patient as we were stressed at being late and I was crying tears of joy in the cab. He was happy to drive around for the video footage as well (he’s honestly a great professional actor)! He kept the temperature cold as I requested and he made me laugh! I loved the ribbons on the cab, it was such a sweet touch! Thank you for getting me to the venue and for being so understanding, the London Black cab Transfer company give excellent customer service and care (as it was an emotional day for me), but Steve is the driver you need in times of crisis 😆

Thanks from the new Mrs. Gordon!

Gary good evening .
Your help, flexibility and quality of service in organising a pick up for members of my family from the RAH last night was exceptional .Your colleague Mick went out of his way to find the 2 girls as they were ushered out of the ‘wrong ‘ exit to the one we agreed and then delivered them safely back to St Pancras in time to make their train home .
Difficult to say what value you can put on being able to speak to a human being , not an app , be reassured that you can trust them to actually turn up and have the peace of mind that the family will be safe late at night . I guess the answer is ‘priceless ‘ .
I realize this trip was much shorter than your normal arrangements and therefore appreciated the more for helping me out.
Keep well.
Best regards
Roger

PS Happy for you to post this on your web page if you wish

Roger Serginson
BSc FRICS
Senior Development Manager